We understand that things happen! While we cannot issue refunds for missed classes, you can attend any of our other sessions as a make-up class, as long as it’s during the same term. If you get injured and it lasts more than 2 weeks, please let us know right away with a medical certificate. We will pause your training subscription while you recover.

We make the weekly subscription more attractive as it make things easier for everyone! This helps reduce admin work for both the club and yourself. With this option, you won’t have to worry about re-registering between terms.

The $12 weekly subscription is actually cheaper if you plan to stay with us for multiple terms. Over one year, there are 4 terms, which would total $1000 with upfront payments. In contrast, the weekly subscription costs $624 for 52 weeks (including holidays). Plus, you’ll receive a free reversible training singlet (valued at $60) and a training journal (valued at $30), making it $534 in total. Don't forget you also get a 20% discount on our school holiday camps if you have a subscription!

However, we encourage you to re-check and calculate based on your specific situation to decide what's best for you. The great thing is that you can choose either option!

The weekly payment helps make things more manageable for families. This structure is designed to spread the cost evenly throughout the year, including school holidays, as explained in the previous question. Please be aware this includes being charged during December/Jan summer holidays! 

You can cancel your annual subscription anytime with 4 weeks' notice. Once you request to cancel, your subscription will continue for another 4 weeks before it stops. During this period, you will still have access to all training sessions.

If you choose to re-subscribe within 8 weeks of canceling, a re-sign-up penalty of $100 will be charged. This fee helps maintain the integrity of our payment system and discourages the practice of canceling and re-subscribing around term ends. 

Additionally, please remember that payments continue during school holidays to balance out the lower weekly charges compared to upfront term payments.

Our weekly classes follow the public school system, so we have classes during school terms (usually 10 weeks each term, 4 terms a year). 

We do not hold classes during the school holidays, but we do offer separate holiday skill camps during that time!

Absolutely! If you're planning a vacation and know you'll miss training sessions, you can pause your subscription during the school term weeks when our sessions are held. However, please note that we are unable to pause subscriptions during school holidays, as training is not in session. We rely on continued payments during these periods to keep our weekly fees lower throughout the year. If this arrangement doesn’t quite work for you, or if you don't understand it, consider choosing our simple upfront payment option of $170 per term. 

Feel free to choose the best payment solution to suit your situation!